Barton Stacey

manager@bartonstacey.launchpads.org.uk 01962 760039

Appleshaw

manager@appleshaw.launchpads.org.uk
07760 664381

Boldre

manager@boldre.launchpads.org.uk
01590 674207

FAQs

We warmly welcome children from all faiths and with no religious background. Launchpad is part of the Winchester Social Enterprise run by the Anglican Diocese of Winchester and our mission is to provide excellent early years education for all. We teach children to love and respect one another and gently encourage an understanding of the meaning and significance of faith, promoting Christian values through the experiences we offer.

Please select the Launchpad setting that you would like to visit.  Complete the online form provided or call the setting Manager who will be happy to arrange a date and time with you.

Barton Stacey

Boldre

Appleshaw

The Early Years Foundation Stage (EYFS) sets the standards for the learning, development, and care of children from birth to 5 years old. All schools and Ofsted-registered early years’ providers must follow the EYFS, including childminders, preschools, nurseries, and school reception classes.

The welfare of the children in our care is paramount and we have a duty to record and act on any information that we feel puts your child at risk. Our safeguarding policy highlights key areas for keeping all our children safe at Launchpad. Please feel free to view our safeguarding policy for more details or speak to the Manager if you have any questions or concerns.

2-3 years – we work on a maximum ratio of 1 adult to 4 children

3+ years – we work on a maximum ratio of 1 adult to 8 children

All our preschools are registered for a maximum of 24 children per day.

Our preschools are open 38 weeks of the year, term time only and closed on bank holiday’s. Our opening times for each setting can be found if you click on the link. Add link for each setting. (need to add opening times to each setting link)

Yes, if you are eligible to claim for the 30 hours free funding, we will be able to accommodate this. All children are entitled to claim for 15 hours free funding from the Government from the term after their 3rd birthday and some will be entitled to more (2 year funding and additional hours)

Click to see if you are eligible: Help paying for childcare: 15 hours free childcare for 3 and 4-year-olds – https://www.gov.uk/help-with-childcare-costs/free-childcare-and-education-for-2-to-4-year-olds

Click to check what help you could get with childcare costs – https://www.gov.uk/childcare-calculator

Yes, we accept some childcare voucher schemes but not all so please contact the setting Manager to find out which ones are available.

Yes, extra sessions are available, although this will depend on availability on the day and time you need it. You will need to speak to the setting Manager who will be able to organise this for you. Extra sessions will be charged by the hour and an invoice sent to you for payment.

You will be invoiced at the end of each month and payment must be made by card payment at the setting. We are in the process of looking at Direct Debit payments and will keep you informed of the changes.

At Launchpad, we understand that starting a preschool for the first time can be emotional, for not only your child but also for you, as the parent. Once we have agreed a start date, we will organise short, 1 hour ‘settling in’ sessions that both you and your child can attend so that you are fully prepared for the first day. We will have a discussion with you to determine whether you would like to stay for a few minutes with your child or whether you would like to leave your child with one of our staff members, while you go off for a while. The choice is yours and neither is right or wrong. We will ask you to complete paperwork so that we begin to understand your child and how we can best support them when they start with us. A staff member will ensure your child can explore their surroundings and take part in the activities that we have on offer but also be available for support whilst you are not with them. We will decide how many sessions we may need to help make the first day as settled as possible for you and your child and dependent on individual needs. When you come to collect your child, we will let you know what they have been doing and introduce you to your child’s key person.

Starting school for the first time can be a big step and we recognise that this can be difficult for all parties concerned. We will have already organised settling in sessions and introduced you to all the staff in the preschool and know a little bit about your child’s needs, their favourite toys or interests and will have activities planned to help them feel settled. Your child’s key person will be responsible for ensuring they are settled and that if they get upset or worried, that they will be there to comfort them. We will always call to keep you updated and you can call us at any time to find out how your child is settling.

Each child is different, your child may take some time to adapt to their new surroundings, but we will work with you to ensure that we try a range of strategies to settle them as quickly as possible. We will ensure they receive lots of reassurance and support all the time they are with us.  It is often our parents who find it harder and an emotional change, our children seem to cope much better when they have other children and lots of fun activities and resources to explore and play with.

We would encourage you to send your child to preschool in clothing that you do not mind getting dirty, wet, or stained. We do provide aprons, however we would much rather your child enjoyed their time with us without fear of getting their clothes dirty. We offer a lot of different activities that we will encourage your child to partake in and explore. We would also ask that you provide appropriate outdoor clothing for our unpredictable British weather as we do spend time outdoors in all weather’s.

If your child becomes ill at preschool, we will follow our procedure for that illness. In most circumstances we will contact you to inform you of your child’s health and offer advice to get it checked or ask you to make arrangements to collect your child. 

We are only able to administer medication that has been prescribed by a doctor or dentist and shows the prescription label with a date and your child’s name clearly marked on it. We will ask you to complete a form for any long-term medication and in some cases, we will need to complete a care plan for your child that we would review with you every 3 months. Any new medication will need to be given to your child the day before attending preschool to ensure there are no adverse effects or allergies. If EpiPen’s or inhalers need to be left at preschool for your child, they must be in date. If they go out of date, your child will be unable to attend until we have new, in date medication. This is to protect your child in the case of an emergency at preschool.

We can administer Calpol and will ask you to complete a form on the day of attendance.

Depending on the illness, we would be governed by Public Health England’s guidance on the recommended time children should remain away from preschool.  Click for further advice – Guidance on infection control in schools and other childcare settings (npt.gov.uk)

We continue to pay our staff on these days whether your child has been taken ill or is on holiday so you will still need to pay. However, in extreme cases, we would review individual needs.

It depends what kind of accident, we will record all the details onto a form for you to read and sign on collection. If the accident is significant, we may decide to give you a call to inform you prior to collection. Any emergencies we would follow our procedure and react in the best interest for the child first, informing you at the earliest opportunity. 

If your child is hurt or injured at home, you must let us know when you drop your child off at preschool. We will ask you to complete a pre-existing injury form to explain that this happened at home. We do have a duty of care to safeguard all children within our care and we are duty bound to receive this information. 

We provide morning and afternoon snacks but ask you to provide a healthy packed lunch for your child. We provide advice and support for healthy eating if necessary. Staff sit with the children and therefore create a more family feel to mealtimes where a gentle focus on table manners is maintained.

Yes, we can, although we will need to complete a care plan to know how to care for your child in an emergency. If EpiPens are needed, we can store these and will review the care plan with you every 3 months. We provide snack and have procedures in place to ensure all staff are aware of children who have allergies.

Yes, usually, when children are all together, they begin to learn from each other and become curious and want to copy. However, it is important to remember that every child is different and developing at different times. We would expect children to be showing an interest in going to the toilet by 3 years old and will help you and your child to achieve this with advice, information, and support.

Firstly, don’t worry, we will welcome a telephone call but understand that sometimes this is not possible. We will arrange for a member of staff to wait until you arrive. If, however, this is something that happens on a regular basis, we do have a late collection fee of £10.00 for every half hour over.

We are always on hand to discuss any concerns you may have. As part of the EYFS, we are constantly observing and assessing our children and will be happy to talk through your worries. We also carry out a 2-year progress check which should be shared with your Health Visitor and if there are any concerns or delays in your child’s learning and development these will be identified. We also have a Special Educational Needs Co-Ordinator in our settings who supports all our children with any kind of learning development, and we would work very closely with you to access any additional support that may be needed.

 

As soon as you have any concerns or questions, you must speak to the manager as soon as possible. You can do this by arranging a one-to-one meeting, by email or by calling them during the day. All our contact details can be found on each of our setting pages. We take all complaints or concerns very seriously and enables us to act accordingly, appropriately, and professionally in dealing with the situation. We also have an Operations Manager that can also be contacted if you feel it is something that cannot be resolved by the setting manager.

When you collect your child from the setting, a member of staff or your child’s key person will talk to you about what your child has done in the day including what they have eaten, if they have slept or rested and what activities they have been doing. We also record observations via tapestry, a password protected system that you will sign up to before you start with us. This means that you will be notified when we add something new and give you an opportunity to add your own comments and photos.

*These images are of our Appleshaw Setting whilst we wait for new photos of our beautiful setting at Boldre.

If you can’t find an answer to your question please send us a message, we are happy to help: